Communication / TOOL OVERVIEW

WhatsApp Business

Customer conversations with templates and catalogs.

WHAT IT IS FOR

Where WhatsApp Business fits in a workflow

WhatsApp Business is commonly used to handle customer conversations. Teams also use it to send approved business notifications through the platform.

  • Handle customer conversations
  • Send approved business notifications through the platform
BEFORE YOU CHOOSE

A practical buying check

The app and API platform have different eligibility and pricing.

Confirm the required features, data access, integrations, support and regional availability with the vendor before committing to a plan.

COMPARE THE CATEGORY

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NEXT STEP

Find the workflow around your tools

Choose the process first, then check which connectors, permissions and plan limits it needs.

Find a matching workflow